Welcome to SaraHexa Creations. By accessing or using our website, purchasing our products, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website or services.
1. Acceptance of Terms
By accessing this website, placing an order, downloading digital content, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, as well as our Privacy Policy and any other policies published on our website.
2. Products & Services
SaraHexa Creations may offer:
- Print-on-Demand (POD) products
- Dropshipping products
- Digital products and downloads
- eBooks and printable materials
- Templates, planners, journals, and creative resources
- Other physical or digital products as listed on the website
We reserve the right to modify, discontinue, or update products, services, descriptions, specifications, and pricing at any time without prior notice.
3. Orders & Payments
- All orders are subject to acceptance, verification, and product availability.
- Prices are displayed in the applicable currency and may be changed, updated, or corrected at any time without prior notice.
- Full payment must be successfully received and authorized before an order is processed, fulfilled, or delivered.
- Customers are responsible for providing accurate billing, shipping, contact, and payment information at the time of purchase.
- We reserve the right to refuse, limit, cancel, or reject any order at our sole discretion, including but not limited to cases involving suspected fraud, unauthorized transactions, pricing errors, technical issues, product unavailability, misuse of promotional offers, or violations of these Terms & Conditions.
Order Modifications & Cancellations
Customers are encouraged to carefully review product descriptions, specifications, personalization details, licensing terms, sizing information, compatibility requirements, shipping details, and order information before completing a purchase.
Orders may be canceled only before they have entered production, processing, fulfillment, manufacturing, packaging, or shipment. Once an order has entered any of these stages, modification or cancellation may not be possible.
If a cancellation request is approved before production, processing, fulfillment, manufacturing, packaging, or shipment begins, and payment has already been received, an appropriate refund will be issued in accordance with our policies and applicable laws.
Orders that have already entered production, processing, fulfillment, manufacturing, packaging, or shipment are generally not eligible for cancellation, modification, refund, or exchange except where required by applicable law.
4. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate. However, we do not guarantee that all information is error-free, complete, current, or entirely accurate.
Colors, sizes, and product appearance may vary slightly due to screen settings, manufacturing processes, supplier differences, or printing variations.
5. Shipping & Delivery
- Shipping times are estimates only and are not guaranteed.
- Delivery delays may occur due to manufacturing, supplier processing, customs, carrier issues, weather conditions, or other circumstances beyond our control.
- Risk of loss and ownership of physical products transfer to the customer upon delivery to the shipping carrier, where permitted by applicable law.
- Customers are responsible for ensuring that shipping addresses are accurate.
6. Returns, Refunds & Digital Products
Customers are encouraged to carefully review product descriptions, specifications, personalization details, and order information before completing a purchase.
Products that are custom-made, personalized, print-on-demand, or produced specifically for the customer may not be eligible for cancellation, return, exchange, or refund.
Digital Products
All sales of digital products are final.
Due to the nature of digital goods, including eBooks, templates, planners, printable files, digital artwork, graphics, software, courses, and downloadable content, no returns, exchanges, cancellations, or refunds will be provided once the product has been delivered, downloaded, accessed, or made available.
Failure to review product details, compatibility requirements, licensing terms, or product descriptions before purchase does not qualify for a refund.
Nothing in this policy limits any mandatory consumer rights provided under applicable law.
7. Intellectual Property
All content available on this website, including but not limited to:
- Text
- Graphics
- Logos
- Product designs
- Images
- Templates
- Digital downloads
- eBooks
- Website content
is owned by or licensed to SaraHexa Creations and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, resold, or used without prior written permission.
8. License for Digital Products
Unless otherwise stated:
- Purchases grant a non-exclusive, non-transferable license for personal use only.
- Customers may not resell, redistribute, share, sublicense, or reproduce digital products.
- Commercial use is prohibited unless expressly authorized.
Violation of these terms may result in license termination and legal action.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Submit false or misleading information.
- Attempt to gain unauthorized access to the website or its systems.
- Distribute malware, viruses, or harmful code.
- Infringe upon intellectual property rights.
10. Limitation of Liability
To the fullest extent permitted by law, SaraHexa Creations shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use of the website
- Purchase or use of products
- Delayed deliveries
- Service interruptions
- Loss of data
- Technical issues
Our total liability shall not exceed the amount paid by the customer for the applicable product or service.
11. Disclaimer of Warranties
All products, services, digital content, and website materials are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
We do not guarantee uninterrupted, secure, or error-free operation of the website.
12. Chargebacks & Payment Disputes
Customers agree to contact us first to resolve any issue before initiating a chargeback or payment dispute.
Fraudulent chargebacks, false claims, or abuse of payment dispute processes may result in account restrictions, order cancellation, collection efforts, or legal action where permitted by law.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
14. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this website with a revised effective date.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
15. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction where SaraHexa Creations operates, without regard to conflict of law principles.
16. Contact Information
If you have questions regarding these Terms & Conditions, please contact:
SaraHexa Creations
Email: [Insert Email Address]