1. Information We Process
We only process information that is necessary to provide our products and services, fulfill customer orders, respond to inquiries, and operate our website effectively.
We do not sell, rent, or trade customer personal information to third parties.
Any information shared with us is used solely for legitimate business purposes, including order fulfillment, customer support, and compliance with applicable laws.
2. How We Use Information
Any information provided through our website is used solely to:
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Fulfill and deliver products or services requested by customers.
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Provide customer support and respond to inquiries.
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Maintain and improve the functionality of our website and services.
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Comply with applicable legal requirements.
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Communicate important updates related to orders, services, or policy changes.
We do not sell, rent, or share customer information with third parties for their independent marketing purposes.
3. Print-on-Demand and Dropshipping Fulfillment
To provide and deliver products ordered through our website, we may work with trusted third-party fulfillment and shipping partners.
These partners are permitted to use information only as necessary to process, manufacture, package, and deliver customer orders. They are not authorized to use customer information for unrelated purposes.
We do not sell customer information to fulfillment providers, suppliers, or other third parties.
4. Digital Products
When purchasing digital products, we may collect information necessary to provide access, downloads, licenses, updates, and customer support.
Digital products may include:
- Templates
- Printable files
- Digital artwork
- E-books
- Downloadable resources
- Licensed digital content
5. Payment Processing
Payments are processed through secure third-party payment gateways. We do not store complete credit card or payment account information on our servers.
Please review the privacy policies of your selected payment provider for additional information regarding payment processing practices.
6. Cookies and Tracking Technologies
Our website may use cookies, web beacons, pixels, and similar technologies to enhance your browsing experience and improve our services.
These technologies may be used to:
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Remember your preferences and settings
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Maintain website functionality and security
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Analyze website traffic and visitor behavior
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Improve website performance and user experience
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Measure the effectiveness of marketing campaigns
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Personalize content and product recommendations
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the website, and some features may not operate as intended.
By continuing to use our website, you consent to the use of cookies and similar technologies as described in this Privacy Policy.
7. Sharing of Information
We do not sell personal information.
We may share information with:
- Payment processors
- Shipping providers
- Print-on-demand partners
- Dropshipping suppliers
- Website hosting providers
- Analytics providers
- Legal authorities when required by law
8. Data Security
We take the security of your personal information seriously and implement appropriate administrative, technical, and physical measures to protect it from unauthorized access, misuse, loss, alteration, or disclosure.
These measures may include secure data storage, encrypted communications where applicable, access controls, and regular monitoring of our systems and processes.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, and users provide information at their own risk.
9. Third-Party Services
We may use trusted third-party service providers to support the operation of our website, process payments, fulfill orders, deliver products, analyze website performance, and provide customer support.
These third-party providers may have access to certain personal information only to the extent necessary to perform their services on our behalf and are obligated to protect such information in accordance with applicable privacy and security standards.
Our website may also contain links to external websites, applications, or services that are not owned or controlled by SaraHexa Creations. We are not responsible for the privacy practices, content, policies, or security of any third-party websites or services.
We encourage users to review the privacy policies and terms of service of any third-party websites or services before providing personal information or engaging with them.
10. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
11. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
12. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
If we learn that a child has provided personal information, we will take appropriate steps to remove such information.
13. International Data Transfers
Your information may be processed and stored in countries outside your jurisdiction where our service providers, fulfillment partners, or suppliers operate.
By using our services, you consent to such transfers where permitted by law.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting on this page.
Your continued use of our website after any changes indicates acceptance of the updated Privacy Policy.
15. Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
SaraHexa Creations
Email: [Your Support Email]
Website: [Your Website URL]
Business Address: [45/2 Park Road Laxman Chowk DehraDoon-248001 ]